Frequently Asked Questions

Where are you located?
How long will it take for my structure to come in once I order?
Do you build your structures?
Do the structures come assembled?
Do you charge for delivery, installation and setup?
Do you deliver out of state or over 100 miles?
Can you move my shed from my old property to my new property?
What do I do if I’m not sure if you will be able to get a structure in to my property/up my driveway?
What type of siding do you offer?
What is LP SmartSide Siding?
What if I don’t want my door or window(s) where it is shown in the picture or brochure?
Do you offer a warranty for your structures?
Do I need a foundation pad for the structure to sit on?
Do you put in foundation pads?
Does the foundation pad have to be concrete?
Will I need a permit?
Can I get stamped architect drawings for my structure?
Do you have customer references?
What is your furniture made out of?
Does your furniture come water-sealed?
How long do I have to wait for furniture that I order?
Do you deliver furniture?

 

Where are you located?

We are conveniently located at 3850 Route 9W in Highland, NY, which is about 1.5 miles SOUTH of the Mid-Hudson Bridge & Poughkeepsie, NY. On a larger scale, we are located in the beautiful Hudson Valley along the west side of the Hudson River between Albany and NYC. Our products originate out of PA and we can ship most anywhere in the continental U.S. if it makes monetary sense for you. Please visit our ‘Directions’ page for more info.

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How long will it take for my structure to come in once I order?

The typical lead time is 4-6 weeks but it really depends on the time of year and on how busy our builders are. Sometimes it can be much less. We can give you a better idea at time of order. On rare occasions, the wait can be longer than 6 weeks, especially on customized orders that require special order windows, or doors. We will be able to inform you of that upon order. We try to be as accurate as we can but there are many variables and sometimes things just don’t go as planned. If there is a delay, we will inform you right away. Once an order arrives on our lot, we perform a quality check and then we call you to schedule the delivery. Delivery times and/or dates are not guaranteed. However, we adhere to scheduled delivery times/dates unless an unforeseen delay occurs such as equipment failure, route restrictions or inclement weather that could result in unsafe transport and set-up of your structure. Of course, if you purchase something directly from our large lot, we can usually deliver your purchase within a matter of days. Also, if we call you and you are not ready to take your new building, we will kindly hang on to it for up to 10 days with no action. After 10 days…we ask that you pay the balance on the building and we will continue to hold it for you as long as you need. RUSH orders can be ‘requested’ but in most situations, we just can not guarantee that we can bump other customers to rush yours. An, we definitely can NOT guarantee a specific date of completion/delivery. Your building is being custom built just for you, please be patient.

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Do you build your structures?

No. We are not builders. All of our structures, furniture, and lawn decor are built by our skilled Amish builders in Pennsylvania and shipped up to our lot via tractor trailer.

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Do the structures come assembled?

Most of our buildings are pre-fabricated and delivered fully-built and ready to use upon delivery. The exceptions are double-wides, 2-story’s & 2-car garages which are modular and arrive in 2 sections. They require extra time on site adjoining the sections and doing the finish work. We also offer some of our products in ‘KIT’ form (mainly smaller sheds, gazebos, chicken coops). Basically, you receive a pallet of materials with hardware & pre-cut pieces needed to complete the job. The pallet is usually driveway or curb dropped. The kits generally require a good amount of carpentry knowledge and several people to pitch in and help complete the job.

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Do you charge for delivery, installation and setup?

For our most common shed deliveries, we offer FREE delivery within 30 miles of Highland, NY 12528. Beyond that, we price delivery based on distance, shed size and number of delivery personnel needed. Typically, we charge $3.50 per mile over 30 miles and one or two installers is all it takes. Some deliveries can be difficult and require extra help. We need to review each non-local delivery location and assess the appropriate fees. For example: if the shed size is a small 8×8 and the delivery location is 95 miles away and takes two delivery personnel, additional charges will apply for it to be a delivery that is worth our while. And that may make it less cost efficient for you. Sometimes, it just doesn’t make sense for you to purchase a shed from us if you are really far away from us or our builders. We will always quote it out for you though and you can decide! 12′-wide Quaker-style or 14′-wide structures require an oversized load certified escort, which is an additional fee. There also may be additional delivery charges if more than one truck is required for a single delivery. If a delivery is more than 80 miles away from our lot, especially south of us, it may make sense to have the structure ‘direct delivered’ by a trusted third party trucking company straight to you from PA. The best and most efficient delivery option will be determined upon order. Other than a few exceptions (like the 2-story’s), installation and set-up is included in all of our building prices.

We do not personally deliver furniture & lawn décor outside of a 20-mile radius unless special arrangements are made and a reasonable delivery fee is charged. Direct shipping, usually in ‘knock down’ form is available from some of our furniture builders. Shipping costs depend on ordered items, location, weight, etc. and will require simple assembly. Please call 845-834-3455 or e-mail Info@BarnRaiserSheds.com for additional information.

TIPPING THE DELIVERY TEAM: Tips are certainly not expected, but the delivery crew is generally 2 young hard-working guys who very much appreciate anything ‘extra’ if you feel that they have done a great job for you. On the other hand; if you feel they have NOT done a great job, please call our office right away so we can handle the situation promptly.

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Do you deliver out of state or long distance?

Oh yeah! We’ve delivered dog kennels to Texas and South Dakota, a Gazebo to Kansas, a garage and a rabbit hutch to California, and other products to lots of places in between. Sometimes shipping across the country can be cost-prohibitive on certain styles but it doesn’t hurt to inquire. In most non-local cases, we will arrange to have your structure delivered directly to you, from our Amish builder, via a trusted 3rd party trucking company. Additional shipping charges will apply. Please contact us for pricing information. Sometimes this option can be cost prohibitive. All we can do is quote it out for you and you can decide.

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Can you move my existing shed?

 

In most cases, yes! We will first ask you if the shed to be moved is Amish-built; meaning it has been built upon properly spaced 4″x 4″ skids running opposite the floor joists (this allows us to hoist it up onto our trailer and also have space to run straps around the skids to secure the shed to our trailer). It should be structurally sound and it can’t exceed DOT height or width requirements so it’s legal for highway travel. Both the old and new locations should be accessible by our delivery truck and trailer. The base fee for a standard (local) shed move is a minimum $400. If the shed is being moved from one property to another, it is an additional $3.50 per loaded mile. Further charges may apply depending on difficulty of move and distances to pick-up/drop off locations. If the location to pick the shed up is far away from our lot, we will need to charge accordingly for our time and fuel. Please contact us for information and to request an accurate estimate based on your situation. The above rates are for shed moves within a 30-mile radius of our location in Highland. If outside of 30 miles, please call for a proper quote. You can also few our ‘Shed Moves’ page for more information.

The shed to be moved must be completely empty and if wired for electric, disconnected from these services. It can not be anchored to the ground at the time of the move and all adornments such as cupolas must be removed. The shed can not have ‘spray foam’ insulation under the floor as we need to be able to access the space between the skids and floor joists to strap down the building for safe transport. We will always request that you send us digital photos of the shed and the site access into the shed, with measurements if necessary, so we can evaluate things before we can commit to doing the job. Please also see Site Preparation.

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I’m not sure if you will be able to get a structure in to my property/up my driveway?

 

Well, first do some general measuring. If you want to order a 12′ wide shed and you only have a 10′ wide access point, obviously, this is a problem. If you are still unsure after doing some measurements, we offer site checks within a reasonable distance from our Highland location. We check for site access only and not leveling issues. The foundation preparation is your responsibility. We will let you know if the location where you want your structure to be placed is accessible by our truck and trailer. We are known for getting structures into tight spots, using our customized trailer and a few tricks of the trade. If a building cannot fit, it may be that it’s just too big and a smaller building would fit just fine. Or you may just have to remove a small tree, a bush, a branch or temporarily move a section of fencing. We’ll let you know your options. The customer is responsible for making sure that the site is accessible at the time of delivery. It will be a full-sized pickup truck with trailer (minimum 42ft in length). Be aware of mud, overhead branches, wires, overhangs, etc. The clearance on the sides should be several feet wider than the structure being delivered. If it is a straight line in to the site, then it should be about a foot or so wider than the structure or 8′ (the width of the trailer), whichever is larger. We also need about 14′ of height clearance. This can be discussed upon order. Please supply photos and measurements if you need us to evaluate it. Long distance site checks are possible with a fee, the fee will be refunded upon order. If we site check and can NOT do the job, we will offer alternatives if there is one, but no refund on the time spent to come check it out. Always best to measure and send photos to us first, since that is free.

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What type of siding do you offer?

 

Duratemp™ , several LP Engineered wood Products, vinyl, cedar, log, board and batten pine and LP Smartside clapboard. We’ve done custom sidings like Hardi-plank too. However, not all sidings are available on every building style or size.

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What is Duratemp VS LP ‘wood’ Siding™?

 

Duratemp is plywood siding with a 1/8″ Douglas Fir wood composite face. It looks natural, resists dents, checks and cracks. It provides a low-maintenance, easy to paint surface. Our Duratemp-sided structures are constructed with ½” Duratemp plywood siding. It has been the industry standard for many years. The newest and improved LP products are also a 1/2″ siding but they are a fully engineered wood product, from front to back and it looks exactly like Duratemp on the exterior but the interior surface is available in 3 different finishes: brown (finished look), silver (light reflective) and standard (resembles OSB). The LP is moisture/mold/mildew/termite resistant throughout the entire board. They are both great products and offer a lengthy warranty from the manufacturers. Both products are the most economical siding choice and we give you the option to choose what you like best. However, we use LP siding by default and this is all discussed upon order.

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Can I place my door or window(s) where I want?

 

Most often, yes! The structure you purchase is completely customizable. You choose where you want your windows and doors, and as long as your configuration fits with the size of the structure, no problem! You also choose your siding, trim, shutter and shingle colors. Want more? For additional cost, you can add another window, upgrade to a house door, add a loft, skylight, workbench, cupola, and much more.

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Do you offer a warranty for your structures?

Our buildings are built with high quality materials and excellent craftsmanship to withstand the test of time. The Barn Raiser, LLC offers a written limited warranty which will cover materials and workmanship in all of our structures (excluding kits and customer altered buildings). Please ask us upon ordering. There are also limited warranties offered by the specific manufacturer; For example, the asphalt shingles are covered for 30 years, metal roofing is covered for 35 years and the vinyl siding is covered by a limited lifetime warranty. In the proper conditions with appropriate ventilation around and under the building as well as some light maintenance, these buildings will outlast us!

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Do I need a pad for the structure to sit on?

 

In a perfect world…a level prepared pad site would be great for ALL sheds! It makes our job delivering them much easier and it gives you less of a chance to have any future door leveling issues. BUT, for small sheds, you don’t necessarily need an elaborate pad if the shed site is reasonably level, firm and well-drained. Our delivery crew comes prepared with some 2″ patio block to shim a corner or two if need be. However, we do not recommend blocking up any corner too high. This can cause the middle of the structure to feel ‘bouncy’ because now it is in the air. For larger structures, YES! We recommend a pad. We strongly recommend the area is professionally prepared and leveled with a firm foundation to help prevent warping of your structure over time. A firm, level foundation is very important and always required for large sheds, double-wides, garages. Please read our Site Preparation page for more information. Of course, all floorless garages require a concrete slab. Also important: please don’t block the air flow running beneath the shed floor and keep the building free from foliage and weeds touching it. A stone pad made larger than the shed can help prevent weeds and such from becoming a problem and it aids in drainage under and around the building.

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Do you install foundation pads?

 

No, the customer is responsible for installing a foundation pad. A pad can either be built by the customer (See Site Preparation) or a professional can be hired to do it. We can provide a reference for a local professional that specializes in building pads. We do not quote the cost of foundation pads. The cost is determined on an individual basis and will be quoted by the professional that you choose to hire. Your foundation pad may also be governed by your local town codes and you may have mandatory guidelines to follow. It is your responsibility to know this information.

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Does the foundation pad have to be concrete?

 

Unless the building is floorless, a concrete slab is an unnecessary expense. BUT, some municipalities have strict requirements and it may not be up to you to decide, even for a small shed. We recommend a pad made with Item-4, which is a stone aggregate. It must be level and tamped down very firm with a depth of at least 4″, with more in low spots so that it is level. The pad should be a foot wider than the dimensions of the structure. A firm, level pad will supply even support and will ensure less settling over time. Please refrain from using shale, pea stone, or any stone that doesn’t compact well. Our floorless garages require a concrete slab. You should check with your town building inspector to see what type of foundation is required.

A good pad is firm and level. A bad pad is loose and uneven.

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Will I need a building permit?

 

In most situations, yes. Permits are the customer’s responsibility. Permit requirements vary from town to town so please check with your local town office. Please be sure to tell them that this is a pre-fabricated item and we are delivering it to you completely assembled. We do not build the structure on-site; we have finishing work that we perform on-site for our larger buildings like the double-wides and the 2-story. Also, check for set backs and be sure you can put the shed where you want to put it. If we can help by faxing additional information such as insurance forms and workman’s comp forms to your town building dept, please let us know the town name, address, fax number. We keep many ‘towns’ in our office files and others need to be created which could take up to 24 hrs to receive from our insurance agent.

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Can I get stamped architect drawings for my structure?

 

We offer unstamped generic/prototype drawings for all of our structures at a cost of $25 which is usually all you need to obtain a permit. This fee is credited back to you upon order. If you need custom, stamped architectural drawings, with your name on them and detailing your specific building and layout; the cost is $150 for a single-wide structure, $250 for a double-wide structure and $250.00 for a 2-story double-wide structure or Horse Barn. The drawings are customized for you so it usually takes about 7-10 days for them to be completed and this fee is not refunded. Drawings are generally not needed for smaller storage sheds; usually a brochure picture and the building specs will suffice.

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Do you have customer references?

 

If you would like some references, we can certainly supply them.  Please check out the testimonials from some of our customer right here on our Web site.  We are also members of the Better Business Bureau with a blemish-free record and a rating of A+! In this day and age of social media, a business can’t get away with not doing a good job without everyone knowing it. We have a positive social media presence and we strive to always go above and beyond.

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What is your furniture made out of?

 

Our wooden outdoor furniture and lawn decor is built using pressure-treated southern yellow pine OR POLY. The Poly is fantastic, maintenance-free, and comes with a 20 year guarantee. The wood is pressure-treated to the newest safety standards and is completely safe for you and your children to enjoy for years to come but it will require maintenance over time. We also have some rustic cedar log furniture and a few indoor pieces made with hickory and oak.

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Does your outdoor furniture come water-sealed?

 

Yes, you can choose a water sealer for an additional fee. If you would like to water-seal the furniture yourself, the brand/color we recommend is Olympic® Maximum™ Waterproofing Sealant – Honey Gold color. However, you can use any good quality UV protector. The most harmful element to wood furniture is the drying effects of the sun and not necessarily water! You can also paint your wood furniture, but best to let it ‘dry’ out for the first 6 months or so, then paint it.

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How long do I have to wait for furniture that I order?

 

It depends: If our builder has it in-stock and ready to go, it can be direct shipped to you in a matter of days. Another option would be to patiently wait for the furniture to be shipped up inside one of our shed loads and then you pick it up from our lot (or maybe we deliver it to you for a fee). Usually, shipped pieces will be in ‘knock down’ form to save you money on shipping costs but you will need to do a bit of assembling. The POLY and PT wood furniture deliveries come up to us every 2-3 weeks.

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Do you deliver furniture?

We normally do not deliver furniture & lawn décor outside of a 20-mile radius. However, arrangements can be made for a reasonable delivery fee. The guys will deliver and set up within reason on your property. Minimal stairs and walking distance. If you have a difficult final location, the furniture will be dropped off at the closest space that they can back the trailer too. It is then your responsibility to place it. Hopefully, this will be figured out before we arrive but the delivery guys will make a determination when on location. For example, you tell us you ‘only’ have a ‘few’ steps but you actually have a full flight of stairs, then no, the furniture will be left AT THE BOTTOM. Direct shipping is available from some of our furniture builders. Cost depends on ordered items, location, etc. and may require some simple assembly. Please call 845-834-3455 or email Info@BarnRaiserSheds.com for additional information.

*Duratemp Plywood Siding is a registered trademark of Stimson Lumber Company.
†Wolmanized® Outdoor Wood is a registered trademark of Arch Wood Protection, Inc.
‡Olympic Maximum is a registered trademark of PPG Industries.